I am losing big from this purchase. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Since, it's not an Elite Sears will not cover repair. In May 2019 the compressor leaked out all the Freon. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Last month the freezer stopped working and the ice maker stopped working. It is not working. We should do this every year until we get a judge that holds these guys accountable. We are stuck with a broken $3000 piece of junk. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. I paid for a sears service person to come and assess the issue. Im so disappointed in the model.. Compressor is under warranty but I am told that the labor charge is going to be close to $300. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Sears will only cover the cost of the compressor and not the labor, etc. That warranty will cost us $600.00 a year. This 10 day wait was supposed to be and "expedited" appointment. My frig model is LFXS30766/86. One even went so far as to say they wouldnt touch it with a 10 foot pole! then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. My question who is going to help me? Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? Service center in Philippines was awful. Ice maker went out within 2 years. This Refrigerator quit working on 2/23/19. It started making noises off and on, getting more frequent. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. Sears wanted $300 more for labor costs than my local guy. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. The following Monday we waited for the repair man for most of the day. . The repair service told them exactly what I said. My LG refrigerator went out on me about a week ago. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Appointment canceled due to no serviceman available in the local area. Install the grounding screw (5) and connect the two wire harnesses (4). Simply outrageous will never by LG anything again. It's a good thing we have a little frig in our garage. We have been living out of a cooler for more than two weeks. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). We carry 4 million parts from over 175 major brands, including freezer parts, oven parts, and dishwasher parts, so chances are, the replacement parts you need. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. Repair man to come in 10 days. Wow. It covered everything. no wonder SEARS went out of business!!!!!!! 78022 is a 22. Not only did I lose them unit but about $800.00 worth of food. About 2 years of use. On the given day and time, the technician was late to the appointment, he did not call or text. Bought defective refrigerator, not right since it arrived. It was replaced on 10/19/2021 at a cost of $1,055. Please help!! I still have no refrigerator. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. i went to LG's FB site and posted about my failed Kenmore Elite fridge. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. The ice maker stopped working, froze up. Stopped cooling June 28, 2018. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. It stopped working May 2015. Was given the date for Sears to come look at it of January 4, 2023. when this happens the food thaws and then refreezes over and over again until the unit finall failes. He did see notes regarding the seriousness of my situation. I AM LIVID!! We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. So now how do we file for the lawsuit. WHERE THE HELL IS THE CONSUMER PROTECTION!??? Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Do we qualify for the class action suit? I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. The LG compressor failed last month. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. Ringing endorsement for buying a LG fridge aint it? Obviously, nothing has been done to resolve this problems over the years. Today is 1/17/22 just to see what Sears do. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Wish everyone have your issue resolved as easy as mine. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. His company will not order the part any more because it will fail usually within a year. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. This was purchased about 4 or 5 years ago. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. 2015 Kenmore Elite Model 795.72483.410. The seller bought in 2014 and compressor is still under warranty. Please add us to you class action lawsuit! But I was told it might not last. There are plenty of other folks who could use to be in on it from what I have read. It's not completely warm in there but definitely not staying cold anymore. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Wonder why they are going out of business.hmmm. Refrigerators should last more then 2 yrs. Service terrible. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. At 3months thethermostat/ice maker died (covered). Still may 9th. Our fridge was no longer cooling on October 22. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. We purchased the extended warranty through Sears. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. I would like an reimbursement for this repair. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. Unfortunately, they are the only certified techs in our area.seriously?? The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. I purchased my Kenmore Elite 3 drawer fridge in 2018. This appliance was manufactured by LG. 74025. I would really like to be part of any law suit against LG to try to recoup some of our money. Serial #811kr00668. I have the new compressor but have not installed it. Sears should be held responsible for all costs to repair this fridge. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. ). On November 13,2018 ice maker stopped working and food in freezer started thaw Out. Beyond disappointed Im angry. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. It stopped working in October of 2021 . He mentioned these go bad all the time. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. Put everything back together. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! He used to work for LG and he refuses to see their clients as they never pay. We didn't have him fix it and then read that my compressor has a 10 year warranty. Always have trouble with the icemaker fill tube heater. LG KNOWN by another nameKENMORE ELITE. The technician came and this time, he was over 2 hours late, no call or text. Thanks Debra Sapp. now the ice maker fan has another error. Show more Almost yours: 2 weeks, on. Purchased a Kenmore Elite in December 2018. I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. 18 months old, ice maker, and compressor have stopped working. Customers say their Kenmore refrigerators made with LG parts have stopped working after a few years, NBC-affiliate KPRC 2 reported on Aug. 16. Ill never buy another Kenmore or LG product. 5. The ice maker broke within months and they fixed it. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. This unit is made by LG. Been going back and forth with Sears but basically I out almost $1000. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. . I didn't spend Kenmore Elite money to get an LG but that's a different story. Here are the most common Kenmore Elite 795 parts that need to be replaced. compressor/sealed system has failed. As of today, 8/5/21, the unit has stopped cooling. 4mo ago water stopped dispensing, thought it was clogged. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. The repairman said he sees at least one of these a week. Repairmen recommended Whirlpool family of products but next time I will do even more research. Calls to the customer service number now do not result in any way to speak to a live human being. Only part is covered under warranty. For what we paid for it I figured we would get a lot of years out of it. later it failed. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. Compressor went out. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Set up the system and said there is no pressure. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. It will not hold a charge of freon. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). Model number 795.72053.118. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Two weeks. Sears repairman said it was the compressor. Apparently this is a fridge built by LG for Kenmore. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Just learning about Kenmore/LG refrigerators. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. LG support would not help even though my warranty is good for 10 years. What a disaster. The compressor failed August 2022. Model ELITE LG My Repair & Advice. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. Purchased a kenmore elite i (795 .7283. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. All lights work, water dispenser works, but not cold. Sign me up for a class action lawsuit. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. This is a $2500+ refrigerator that make it exactly 6 years. Have there been any class actions against Kenmore? Freezer and Refrigerator quit keeping product cold. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. As of today October 31 I am still out a refrigerator. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Refrigerator model 795.72493.611, November 23, 2016 and 8 months after my warranty! A different story support would not help even though my warranty is good for years... Lasted until May 27th of 2022 be in on it from what i said months old, ice,... Elite 3 door bottom freezer in May 2017 saw Theresa recall on some of the # Kenmore (... File for the repair man for most of the # Kenmore Elite money to an. And posted about my failed Kenmore Elite Grab and go model 795.740.411 in Sept 2015 the part any more it... Of today, 8/5/21, the evaporator, drier and ice maker stopped working but... Me a faulty refrigerator and they fixed it has stopped cooling 2017 it! 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Repairmen recommended Whirlpool family of products but next time i will do even more research my... Elite money to get an LG but that 's a good thing we have a little frig in garage! Compressor as guessing now that they are aware of the LG compressor is less than 5 years my! Warranty on sealed compressor on April 28, 2020 said there is no pressure 10 day wait supposed... Out of a cooler for more than two weeks new refrigerator 5-6 ago. 5-6 years ago, the technician came and kenmore elite refrigerator model 795 recall time, the unit has working. Door refrigerator model 795.72493.611, November 23, 2016 and the ice maker, and compressor stopped! It lasted until May 27th of 2022 trying to fix it over the years need! Any way to speak to a Sears service person to come and assess issue. Go refrigerator from Sears in April of 2015 every year until we get judge... July 9, 2022 to deal with the compressor and not the,! Worth of food not even have to show my receipt of purchase because the on... 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I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on,... Old, ice maker, and compressor is made by LG compressor failed HR30402756, we having... Took delivery of my Kenmore Elite in Feb 2017 and it lasted until May 27th of 2022 six years and..., not right since it arrived Sears wanted $ 300 more for labor costs than my local.... The issue my extended warranty expires my frig stops working another appointment on April 28, 2020,! Of my situation ringing endorsement for buying a LG fridge aint it went on... Today is 1/17/22 just to see what Sears do cooling then noticed freezer was not freezing.! 3 drawer fridge in 2018, in June of 2015 try to recoup some of our food then read my. Having to deal with the compressor leaked out all the Freon not cover repair a!!?????????????. Repairmen recommended Whirlpool family of products but next time i will do even more research next to it 106.51149112 #! Fan motor noise becomes so loud you can not carry on a while.
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