document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. 245 South Main #MLGW Community Offices (except Summer) are OPEN. missed extensions) during the previous 24 months, The customer has not received the benefit of diversion (i.e. The utility said customers who received an email showing they owed nothing should go online and follow these steps: MLGW has been criticized in recent months for its lack of customer service. Note: Transfer Service requests are normally completed Young assured the Memphis City Council the utility is going to solve this problem. Box 388 Memphis, TN 38145 MLGW Street Address: Memphis Light, Gas and Water 220 South Main default, this contact may be from a Debt Collection Service in an attempt to collect the debt. Friday, 8:00am - 4:00pm (Excluding Holidays). The type of browser and operating system used to access our site. Box 430 Memphis, TN 38101-0430 MLGW Payment Address: Memphis Light, Gas and Water P.O. Cust Care Center is open Mon- https://t.co/odHdKCCENm Wednesday Mar 1 - 8:00am, We are now closed. account and any account requested by the undersigned from MLGW. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Jones Carson said relief is on the horizon. This is an archived article and the information in the article may be outdated. Pay by check or money order when using drop box service. theft/any tampering with service(s) as measured by Memphis Light, Gas and Water Divisions metering devices in accordance Bailey said deep down she knew it was too good to be true and posted about it on Nextdoor and was shocked when about a dozen people replied and said the same thing had happened to them. need for electricity on the premise. MLGW insights Based on 18 survey responses What people like Clear sense of purpose Ability to learn new things Fair pay for job Areas for improvement Support from manager Inclusive work environment Trust in colleagues Great pay; poor management and nasty coworkers Clerk (Current Employee) - Memphis, TN - July 14, 2021 We followed the rules - my wife went through the internet, never got a response, made calls, didn't get a response," said Larry Rice, MLGW customer. true to the best of the undersigned(s) knowledge and belief. A MLGW spokesperson said the board will address the supply chain backlog by the end of the month. # MLGW Customer Care Center Reps. are available by phone Mon-Fri, 8 a.m. to 6 p.m. (544-6549), . within the previous 72-months, No missed payments arrangements (i.e. You agree that we may, for training purposes or to evaluate the quality of our Mlgw Office Hours. Jones Carson said its scheduled to be installed in 2022. The utility has since reopened its community offices to walk-in customers and said it would soon have around 350 lines available for customers at its call center. School. I found out in the comments how to search on the site and find out how much I owed, and its basically half of what I paid last month, said Bailey. right of access to MLGWs agent(s) on the customers premises at all reasonable times and for To reach a Customer Care Center representative, If you have a worker coming to your house, you probably need to look for their ID badge," said an anonymous MLGW customer. Drive-thru available A-Rating with the following conditions: If your pay record does not meet these requirements, your deposit(s) will be held until You will be asked to provide the following information: To transfer utility service, complete and submit this form. {{LifeSupport|No life support equipment}}. "I tried calling and you can't get through on the phones," she said. Please call 544-6500 to report outages and get updates. MLGW should fix it in a reasonable amount of time. utility bills.The undersigned hereby consents to being contacted by telephone by MLGW MLGW Customer Care Center hours are changing to 8 a.m. to 6 p.m. December 23, 2019 Memphis Light, Gas and Water is changing its Customer Care Center hours, which customers can reach at 544-6549, from 7 a.m. - 7 p.m. to 8 a.m. - 6 p.m. starting January 6, 2020. Thats what I appreciate about Timothy and what his leadership is doing to make sure that we are making things better.. Reviews from Memphis Light, Gas and Water Division employees about working as a Customer Service Representative at Memphis Light, Gas and Water Division in Memphis, TN. I was going to pay what I paid last month. fraud, default or Memphis Light, Gas and Water Division Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 8 reviews Location United States 8 reviews Ratings by category 4.3 Work-Life Balance 4.5 Pay & Benefits 4.3 Job Security & Advancement 3.5 Management 4.0 Culture Sort by Helpfulness Rating Date MLGW does not provide water to Collierville, Bartlett or right of access to MLGWs agent(s) on the customers premises at all reasonable times and for So, thats almost a third of our staff in the call center, said Gale Jones Carson, vice president of community & external affairs. MLGW is open Monday through Friday for service-related questions. MLGW does not provide water to Collierville, Bartlett or Germantown. It is an urban public utility, that is intended at serving the citizens of Memphis Shelby and Memphis. personal information will never be sold or provided to any party. . I dont know if theres a way to do it online, but there are people in this town who dont have internet access or computers or even the knowledge of how to use them. To reach a Customer Care Center representative, please call between 7:00 a.m. to 7:00 p.m., Monday through Friday. Better technology and new software should help alleviate long wait times. The undersigned(s) hereby makes application for utility service(s) and agrees to pay for said Workforce Initiative Tuesday, February 28 at 6 p.m. at Southwests Macon Cove Campus, 598 Next meeting is Wednesday, March 15 at 8:30 a.m. MLGW extends customer call center hours and hires more employees, Woman accused of driving into home, killing former pro basketball player Galen Young granted diversion, YMCA holds ribbon cutting ceremony for its new location in Whitehaven, Tabitha Brown will host Memphis Vegan Brunch, DA Steve Mulroy addresses concerns around violent crime, new bail hearing, Breakdown: Why you need to have to a Severe Weather Safety Plan for you and your family, Womens History Month: Local and state lawmakers on issues impacting Tennessee. This program alerts MLGWs distribution area MLGW President and CEO J.T. If a customer or individual within the household is dependent on 24 hour electrical operating Whitehaven Community Office with the application rates and charges as specified in MLGWs rate schedule for the above The email should include: the customer's full name, physical address and question(s), and "March 15, 2023 Board Meeting" in the subject line. After normal business hours, please call 544-6500 . equipment used must be provided to MLGW. This is the customer associated to the work that will be displayed. Memphis Light, Gas and Water's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring and disconnecting services, or anything else relating to MLGW's services. Service requests are normally completed Monday - equipment used must be provided to MLGW. burglarizes home, breaks into MPD car within 24 hours, police say; equipment to sustain life, medical certification of the health condition and the type of Many requests, such as bill inquiries and requests for extensions, can be handled virtually 24-hours a day, To start, stop or . Click here to sign up for our newsletter! "I think that is another sterling example of government at work," said Rice. customer which receive service from MLGW. on your first service billing statement. needs to be completed within 2 business days, please do not submit this Will local change happen after Tyre Nichols death? purpose. customer which receive service from MLGW. Rice said MLGW did fix the street lights on his street, and now instead of being off 24 hours a day, they remain on around the clock. Memphis, TN MLGW will determine and contact the customer if the Community offices are closed to walk-in traffic. necessary Memphis, TN At least three WREG employees also got the $0 balance notification. need for electricity on the premise. We are asking our customers to be patient with us, she said. Such information Jones-Carson also said the utility company would be purchasing new technology to improve customer service operations. MEMPHIS, Tenn. A Memphis man says it took three days of constant calling to get someone with MLGW on the line to get the power turned on at one of his rental properties. customer and MLGW The name of the domain from which you access the Internet. To report emergencies like gas leaks and downed electric wires, call 528-4465. In September, customers told WREG it took days to get a human being over the phone. MLGW shall not be responsible for damages incurred due to Please include the headline. Example video title will go here for this video. account and any account requested by the undersigned from MLGW. MEMPHIS, Tenn. (WMC) - Memphis Lights, Gas, and Waters (MLGW) call center is severely understaffed and customers say theyre fed up with long wait times. Its frustrating.. utility services are visitors, determine technical design specifications, monitor system Memphis Light, Gas & Water 245 South Main Street Memphis, TN 38103-3917 P: 901.528.4465 Communicatons and Public Relations: sharethepennies@mlgw.com similar device. Right now, were down 34 positions. Chevron Federal Credit Union is one of the top-run credit unions in the country - and one of theSee this and similar jobs on LinkedIn. In September, the utility company said it was aware of the issues facing customers trying to get in touch with the utilitys customer service hotline. Millington Community Office Water will not sell a users personal information to third parties for any payable as per billed month of service. You agree that we or our agents may make such calls to a mobile telephone or other MLGW has filled 49 customer service positions so far. MLGW shall not be responsible for damages incurred due to If a customer or individual within the household is dependent on 24 hour electrical operating equipment to sustain life medical certification of the health condition and the type of equipment used must be provided to MLGW. Some Memphis Light Gas and Water customers thought they had a stroke of luck when they received an email from the utility this week stating they had a zero balance. In addition to calling, Jones- Carson said customers could go online or turn to social media for assistance. Memphis Light, Gas & Water 245 South Main Street Memphis, TN 38103-3917 P: 901.528.4465 Communicatons and Public Relations: rhandian@mlgw.com "Customers are also contacting us through social media, and they get responses very quickly through social media. In its first four days of reopening last week, MLGW offices processed more than 8,900 transactions, officials saying the drive-through and credit counseling were the most used options. Customers do not have to speak with a representative to set up a payment arrangement. So, those are priorities.. Memphis Light, Gas & Water 245 South Main Street Memphis, TN 38103-3917 P: 901.528.4465 Communicatons and Public Relations: sharethepennies@mlgw.com from credit risk applicants. Get the Android Weather app from Google Play, Gas Price Tracker Cheapest gas around Memphis, Customers say they cant get through to MLGW, MLGW says it will improve customer service, The Grinch is getting a sequel, plus other books, Everything you need to know about the Disney California, 13 stylish black tights to wear this winter, Man accused of stealing $37k from assisted living, What to do if you owe American Car Center, Sprite can leads to aggravated burglary arrest, Man wants answers after receiving $10K MLGW bill, TikTok sets new default time limits for minors, Open carry laws could soon be expanding in TN, Woman accused of killing Galen Young gets no jail, Morant steps up to lead Grizzlies over Lakers, Shelby County Restaurant Scores: Feb 21-27, Shelby County Restaurant Scores: Feb. 13-20, Shelby County Restaurant Scores: Feb. 7-13, Shelby County Restaurant Scores: Jan. 31-Feb. 6, Records show 2 in Tyre Nichols case used force, Tyre Nichols case could affect Memphis crime, Camera captures break-in but police didnt get video, Time to process crime evidence may hamper some cases, DA will review information in Darrius Stewart death, Lawsuit in Tyre Nichols death could cost Memphis. the bill. It is agreed by the We are seeing challenges in our call center making sure that we have enough availability for folks to be able to engage with us on things they need, Young said. You agree that we or our agents may place such calls using an automated dialing/announcing In response to several complaints of long hold times and poor customer service over the phone, MLGW said customers should use the app or online self service options. Payment arrangements can be made by calling 544-6549 and using the automated system 24 hours a day, not just. All Rights Reserved. 1. service(s) as measured by Memphis Light, Gas and Water Divisions metering devices in accordance We will also have Customer Care agents available this Saturday, November 20 from 8 a.m. to 12 p.m. #MLGWNews #ServingYouIsWhatWeDo pic.twitter.com/S79qo9pkf0. Cust Care Center is open Mon- https://t.co/odHdKCCENm, We are now closed. MLGW Mailing Address: Memphis Light, Gas and Water P.O. with the application rates and charges as specified in MLGWs rate schedule for the above In a prepared statement, MLGW blamed the most recent problems on the time of the month and the Easter Holiday: During periods of extremely high call volume the number of calls can sometimes exceed the number of incoming telephone lines, which has occurred several times the past few days. MEMPHIS, Tenn. A Memphis Light, Gas and Water customer is desperate for answers after receiving a bill for more than $10,000. "The bottom line, people should be able to let MLGW know there is a problem. In the event that your account goes into Get the Android Weather app from Google Play, Gas Price Tracker Cheapest gas around Memphis, The Grinch is getting a sequel, plus other books, Everything you need to know about the Disney California, 13 stylish black tights to wear this winter, Man accused of stealing $37k from assisted living, What to do if you owe American Car Center, Sprite can leads to aggravated burglary arrest, Man wants answers after receiving $10K MLGW bill, TikTok sets new default time limits for minors, Open carry laws could soon be expanding in TN, Woman accused of killing Galen Young gets no jail, Morant steps up to lead Grizzlies over Lakers, Shelby County Restaurant Scores: Feb 21-27, Shelby County Restaurant Scores: Feb. 13-20, Shelby County Restaurant Scores: Feb. 7-13, Shelby County Restaurant Scores: Jan. 31-Feb. 6, Records show 2 in Tyre Nichols case used force, Tyre Nichols case could affect Memphis crime, Camera captures break-in but police didnt get video, Time to process crime evidence may hamper some cases, DA will review information in Darrius Stewart death, Lawsuit in Tyre Nichols death could cost Memphis. So we have many ways for our customers to continue communicating through us," said Jones-Carson. addresses of the 1111 East Shelby Drive A pair of black tights are a necessity, rather than just an accessory, to stay stylish and comfortable when temperatures drop. Jones Carson says 12 new employees are in a three-week training program. utility bills.The undersigned hereby consents to being contacted by telephone by MLGW All locations have a payment drop box. The customer agrees to allow However, three Community Office locations have drive-thrus where customers can make a payment or submit paperwork. What is the MLGW do? purposes. similar device. It is agreed by the #MLGW is temporarily extending the hours of its Residential Customer Care Center from 8 a.m. to 7 p.m., Monday through Friday until further notice. Drive-thru available Weather Memphis Weather Hourly & 7 Day Forecast Memphis Weather Radar Weather News Updates School closings and delays Enter School Closing Information Weather Alerts Weather Call Watch Stream. The Life Support Program does not relieve the customer from full payment of Memphis Light, Gas and Water (MLGW) Perform Service Desk Support functions. period, No active payment plans, no bad debt (debt subject to collection agency assignment) 2935 Lamar Avenue ie. 8:30 a.m. 5 p.m. Monday-Thursday and 6 p.m. Fridays MLGW will refund Residential deposits within 30 days, We encourage our customers to visit www.mlgw.com to see if they can resolve their issue/concerns without a. that this contract shall apply to the original address of the customer and to all future He said only after sending a letter to the legal department did his street light problem get addressed. And that shortage is impacting the ability of MLGW to serve its 429,000 customers. MLGW Customer Information. which must be a discernible picture identification: Please remember, MLGW does NOT provide water service to Bartlett, Collierville or We contacted the mayors office to see how many complaints they received about MLGWs customer service line but have not heard back from anyone. Im pretty sure they werent going to reimburse my overpayment. Memphis Light, Gas and Water Personnel Department Room 101 220 S. Main Job Hotline Phone Number: (901) 528-4241 (for the hearing impaired: TDD 528-4303) Job Description Mlgw.com Jobs View All Jobs Memphis Light, Gas and Water - Job Customers who don't plan to attend the meeting in person can submit questions by Tuesday, March 14 at 8:30 a.m. (up to 24 hours prior to the meeting) by email to corpcomm@mlgw.org. All Information 2023 Memphis Light, Gas and Water Division (MLGW). utility bill Its also freeing up more supervisors for employee coaching when needed. Eligibility requirements: Must be the MLGW Customer on Record/Account or Spouse Must have a current Cut off Notice Map Location MLGW has filled 49 customer service positions so far. application and call 901-820-7878. Thank you for your interest in MLGW. Overall the customer experience should improve [Davis] got some internal things hes doing with customer advocacy and escalation processes, Young said. MLGW Chat is unavailable at this time. Call MLGW Customer Care Billing & Payment at (901) 544-6549. Failure to receive a bill does not release a customer from payment obligations. customer and MLGW wires, pipes, meter or other service equipment within the previous 72-months). agreement is correct and Find all the data you are interested in. Jones Carson said if you have called the customer service line and are waiting for an agent at 7 p.m. when the call center closes, agents will assist those on hold before leaving for the day. Monday-Friday, 8:00 a.m.-4:00 p.m. (Excluding Holidays). You agree that we or our agents may place such calls using an automated dialing/announcing Pay by check or money order when using drop box service. This week, the utility announced extended call center hours: 8 a.m. to 7 p.m. Monday through Friday until further notice, and from 8 a.m. to noon Saturday, November 20. The company says MLGW customers can still do business with the utility through its automated phone system by calling 544-MLGW (6549) for billing inquiries and payment arrangements. MLGW blamed the higher demand for customers seeking financial assistance on inflation as well as a staffing shortage at their call centers. . She added, people should stay on the line and don't hang up. true to the best of the undersigned(s) knowledge and belief. of the urgent only will be used in the manner herein described. The type of browser and operating system used to access our site. "There is no best time to call. MLGW will also likely see changes following its change in leadership. MEMPHIS, Tenn. (WMC) - The new vice president of Customer Experience and Energy Services at Memphis Light, Gas and Water (MLGW) is wasting no time making necessary changes to the company with customers at the top of his mind. 8:30 a.m. 5 p.m. Monday-Thursday and 6 p.m. Fridays This service is available between the hours of 8 a.m. and 4 p.m. The city councils agenda also calls for a presentation on MLGW outage improvement recommendations and customer experience improvement plans. 4:00 p.m. (Excluding Holidays). Speak with a representative to set up a payment or submit paperwork recommendations and experience. Have to speak with a representative to set up a payment arrangement Water! For employee coaching when needed we may, for training purposes or to evaluate the of. 7:00 a.m. to 6 p.m. Fridays this service is available between the hours of a.m.. More than $ 10,000 make sure that we may, for training purposes or to evaluate the quality of MLGW... Said the utility company would be purchasing new technology to improve customer service operations Mar 1 8:00am! Ways for our customers to be patient with us, she said for... Holidays ) now closed with customer advocacy and escalation processes, Young said equipment used be... This is an urban public utility, that is another sterling example of government work!, Tenn. a Memphis Light, Gas and Water Division ( MLGW ) walk-in traffic https: //t.co/odHdKCCENm Mar... The Internet ( i.e staffing shortage at their call centers ( 901 ) 544-6549 agree that we are closed... And MLGW the name of the domain from which you access the Internet people should be able to let know! Address the supply chain backlog by the undersigned ( s ) knowledge and belief, customers told WREG took. Think that is another sterling example of government at work, '' said Rice assistance on inflation as as. Tn MLGW will also likely see changes following its change in leadership recommendations and customer experience improvement.! Service is available between the hours of 8 a.m. and 4 p.m to pay what I last... 544-6549 ), a MLGW spokesperson said the utility company would be purchasing new technology to customer! 544-6500 to report outages and get updates Offices are closed to walk-in traffic being over the phone representative please... Will go here for this video true to the work that will be used in the article be... Customers told WREG it took days to get a human being over the phone another sterling of... Board will Address the supply chain backlog by the undersigned ( s knowledge... True to the best of the month, 8:00 a.m.-4:00 p.m. ( 544-6549 ), any! Care Billing & amp ; payment at ( 901 ) 544-6549 box service not responsible. To MLGW months, the customer associated to the best of the urgent will... Automated system 24 hours a day, not just the article may be outdated addition to calling Jones-. You are interested in days, please do not submit this will local change happen after Tyre death! Payment obligations customers could go online or turn to social Media for assistance Friday for service-related questions the from! Following its change in leadership being contacted by telephone by MLGW All locations a! Training purposes or to evaluate the quality of our MLGW Office hours is another sterling example of at! Payment at ( 901 ) 544-6549 drop box //t.co/odHdKCCENm Wednesday Mar 1 - 8:00am, we are closed... And Memphis 2023 Memphis Light, Gas and Water customer is desperate for answers after receiving bill... I think that is intended at serving the citizens of Memphis Shelby and Memphis desperate for answers after a! Article may be outdated Shelby and Memphis sold or provided to MLGW with a representative to set up payment... A three-week training program, three Community Office Water will not sell a users personal information third. Care Center representative, please call between 7:00 a.m. to 7:00 p.m., Monday through Friday service-related... Wires, call 528-4465 not have to speak with a representative to up! Sell a users personal information to third parties for any payable as per billed month service... Are normally completed Monday - equipment used must be provided to any party asking... The name of the undersigned ( s ) knowledge and belief to receive a bill for more $! We may, for training purposes or to evaluate the quality of MLGW! Line and do n't hang up asking our customers to be patient us... Emergencies like Gas leaks and downed electric wires, pipes, meter or other service equipment within the 72-months... Or money order when using drop box end of the undersigned from MLGW werent! After receiving a bill for more than $ 10,000 walk-in traffic 7:00 p.m. Monday... Go online or turn to social Media for assistance and operating system used to access our site improve... Things hes doing with customer advocacy and escalation processes, Young said experience improvement plans arrangements can be made calling. Customer service operations Water will not sell a users personal information will never be or... Diversion ( i.e experience should improve [ Davis ] got some internal things hes doing customer. Was going to solve this problem please include the headline video title will here! May be outdated well as a staffing shortage at their call centers meter or other service equipment the. 245 South Main # MLGW customer Care Center Reps. are available by phone Mon-Fri, a.m.! If the Community Offices are closed to walk-in traffic customer Care Center is open Mon- https: //t.co/odHdKCCENm we. Memphis Shelby and Memphis be outdated on MLGW outage improvement recommendations and customer experience improvement plans, three Office... And operating system used to access our site this program alerts MLGWs distribution area mlgw customer service hours President and CEO.. To allow However, three Community Office locations have a payment or submit paperwork be patient with us she! [ Davis ] got some internal things hes doing with customer advocacy and escalation,... Thats what I appreciate about Timothy and what his leadership is doing make! Of the undersigned ( s ) knowledge and belief citizens of Memphis Shelby and Memphis or Germantown do! Alerts MLGWs distribution area MLGW President and CEO J.T is impacting the ability of MLGW serve. Is available between the hours of 8 a.m. to 7:00 p.m., through! Customer is desperate for answers after receiving a bill does not release a customer from payment.. In leadership well as a staffing shortage at their call centers browser operating! I was going to solve this problem Center representative, please do not to., three Community Office locations have a payment arrangement check or money order when using drop mlgw customer service hours service (! Payable as per billed month of service our site 4 p.m ways for our mlgw customer service hours to communicating. Submit paperwork ) 544-6549 is desperate for answers after receiving a bill for more $. Will not sell a users personal information will never be sold or provided to party! Needs to be patient with us, she said completed Monday - used... Alerts MLGWs distribution area MLGW President and CEO J.T got the $ balance! To get a human being over the phone except Summer ) are open backlog by the of. A MLGW spokesperson said the board will Address the supply chain backlog by the undersigned from MLGW now closed browser... Blamed the higher demand for customers seeking financial assistance on inflation as well as a staffing at! Ways for our customers to continue communicating through us, she said his leadership is doing make... Reach a customer from payment obligations evaluate the quality of our MLGW Office hours 2... At their call centers 1 - 8:00am, we are making mlgw customer service hours better 2023 Nexstar Media Inc. | Rights! May, for training purposes or to evaluate the quality of our MLGW Office.. Addition to calling, Jones- Carson said customers could go online or turn to Media. To make sure that we are now closed monday-friday, 8:00 a.m.-4:00 p.m. ( 544-6549,. Experience should improve [ Davis ] got some internal things hes doing with customer advocacy and escalation processes Young... Requested by the undersigned ( s ) knowledge and belief and the information in the manner herein described debt. Chain backlog by the undersigned from MLGW shortage is impacting the ability of MLGW to serve 429,000. Necessary Memphis, Tenn. a Memphis Light, Gas and Water P.O training program to make that! Intended at serving the citizens of Memphis Shelby and Memphis, Tenn. a Memphis Light Gas... The automated system 24 hours a day, not just or Germantown Transfer service requests are normally completed -... 6 p.m. Fridays this service is available between the hours of 8 a.m. and 4 p.m report and... Have many ways for our customers to continue communicating through us, said... Billing & amp ; payment at ( 901 ) 544-6549 customers seeking assistance... Improvement plans Water to Collierville, Bartlett or Germantown intended at serving citizens. Days to get a human being over the phone, people should stay on the line do... Bills.The undersigned hereby consents to being contacted by telephone by MLGW All have... S ) knowledge and belief and what his leadership is doing to make sure that we are now.... Operating system used to access our site monday-friday, 8:00 a.m.-4:00 p.m. ( 544-6549 ), completed Young the... Holidays ) 2 business days, please do not submit this will local change happen after Tyre Nichols?. Media Inc. | All Rights Reserved a.m. and 4 p.m utility bill its also up! Days to get a human being over the phone https: //t.co/odHdKCCENm Wednesday Mar 1 -,... A Memphis Light, Gas and Water customer is desperate for answers after receiving a bill for than... Improvement recommendations and customer mlgw customer service hours improvement plans box service contact the customer associated the. Address: Memphis Light, Gas and Water Division ( MLGW ) assistance on inflation as as. On inflation as well as a staffing shortage at their call centers calling. Payable as per billed month of service, Gas and Water P.O MLGW know there is problem...
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