Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Are the plastic lenses cloudy? But, they did adjust my lights where the lights would shine high on the overhead signs. 1 review. November 21, 2021, 7:06 am. I received a letter from GM in March about getting the headlights replaced. I am also placed on hold and cannot get a live person as when I am being reimbursed. February 15, 2022, 7:29 pm. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue Now they want me to jump through hoops to get my money back. I was told I missed the deadline and have to pay $2,100 to replace them. I paid up front to get them replaced as letter instructed and was instructed by the dealership. How do I file a claim ??? Jeannie Webb I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. If so get them cleaned. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. Unbelievable!!! Now, we have the same problem with our 2016 SRX and its an expensive fix. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. California consumers may exercise their CCPA rights here. Terrible car and terrible service. In order to compensate for the dim low beams, some owners or lessees of the vehicles have taken to using their high beams, so that they can see the road well enough. Something has to be done about this headlight issue. I just had my headlights replaced to correct the headlight problem. My life is at risk. I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. Cant use my cue because it is cracking like spiderweb My headlights are so dim and yes I have to use the high-beams just to see ahead. Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. How do I join this lawsuit. Cadillac should be ashamed of this fleecing and prospective buyers beware. Hi everyone, Cadillac Newbie here. lawsuits can be viewedhere. Same exact issue ..NO headlights. How do I join this Class Action suit? They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. Just last month I nearly ran a stop sign around 8pm because I could not see it. If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. (Sorry Kia no offense intended. The November 18, 2021, 12:30 am. January 17, 2022, 2:29 pm. I replaced one set of headlights still cant see at night. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. I dont I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. They then gave us an e-mail address to write to and a claim number. I wouldnt be driving around a car I couldnt use at night for three flipping years! Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. This field is for validation purposes and should be left unchanged. General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. I didnt even know about a recall for headlights in 2020. The suit alleges the 2016 . The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. Have replaced the bulbs twice now and still cant see at night especially in the rain. We have several near misses, where cars have almost hit us while driving at night bc they can see us. The repairs must have. Just now got the check last week on Jan 4th. Ronald David K According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. A. I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. I got the same letter. Anita Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. We are having the same problem with our 2015, purchased in 2018. He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. My neighbor was selling his 2013 SRX Luxury with 51k miles at a price I could not pass up. I am not new to working on cars but new to the SRX. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. 910 Traffic Avenue, Sumner, WA 98390 Is there a recall if not I will start a lawsuit this is a very dangerous situation. How can I join this Class Action Lawsuit? Perry Parmelee. LincolnLarry that reports on class action lawsuits, class action settlements, 2013 SRX lights are so dim that its scary. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. I contacted the number on the letter and was told that it had been extended to June 30th. Shipping: $190 Get it by Saturday. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. CR usually bad mouths American cars. If you continue to use this site, you consent to this use of cookies. Top Class Actions will let our viewers know if a new class action is filed. It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. Always have problem with my defect headlamps leaking and this definitely cause the problem. Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. Wow, I am blown away by all the notes on the headlights! So I called GM and was told I would not receive reimbursement until maybe August. The out of pocket expenses for a manufacturing defect. November 22, 2022, 7:09 pm. I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers. i was pulling into a dark parking lot and could not see a thing we almost had an accident There was a time when Cadillac was on the cutting edge of luxury and quality. I had to pull over and wait until sunrise, late for work, had to leave before sundown. I live in New York. Saturday 9:00am to midnight. November 18, 2021, 8:12 am. Other than the dim headlights I like the car. We want a full recall for all owners 2010-2016. File complaints with the NHTSA, Cadillac and GM. 2009 Cadillac SRX. In a few years all of Cadillacs cars will be electric. The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. First and last , Cadillac , never again. ! Seems like for the inconvenience of owning a Cadillac that you cant drive at night for over two years Cadillac would fix at no charge and not make you pay first. David K If GM rules you should be reimbursed then they will pay and that will be the end. I feel my life is on the line. I havent received a notice but I do own a 2011 with this problem. Craig Sharpe While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. April 29, 2019 Whats the problem with the headlights? Get it by Saturday. Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. The GM lawsuit. This is ridiculous. The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. Its a 2014 SRX. I was told it was mailed but I never received it. Since trading in the vehicle I have found out about this class action lawsuit. I am with you as soon as I can get another car it will not be a GM. They probably all drive Volvos and Japanese cars. How do I take part in the suit I received a ticket I had to fight in court. administrator or law firm. Save Search (0 Saved) Get it by Saturday. Each time they replaced them at a Cadillac dealership there is water leakage. Please Help Thank You, I have a 2011. Would you know the form number or where I could go to get a copy of the reimbursement form, mine got tossed? Semis own the road at this hour. so its not just 2010-2015 it should also included 2016. A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. Just so you know Arlene Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. I was sold a 2015 SRX Cadillac with defected lights . This is a serious safety issue. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. The contact stated that the headlights were dim, making it had to see at night. We hav the same issue with our 2012 Cadillacs SRX. $22,990. June 5, 2022 A Cadillac SRX headlight lawsuit has been dismissed after a GM owner claimed his SRX headlights were too dim to drive safely at night. your claim status, claim form or questions about when payments are } We didnt know about the headlights until we where driving home at night while out of town. I live in Colorado. I need it for my reimbursement request and Im using a blank claim form. The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. Just setting story straight from the start lol. The deadline to submit your claim is fast approaching, so dont delay! I didnt know this was a thing before buying since whod figure that projection lenses were not real projections on the car I knew I was gonna replace yellowish colored bulbs. So how many of the CR staff actually OWN a XT5? Got it and deposited it today. PS its not confined to the SRX or even Cadillac. I received my check today. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? Very dangerous to drive at night. I think they are so dim too that I never get flashed! 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. Thanks in advance. What can I do? I spent countless hours on hold and BS promises that the check will be coming. That is a ridiculous amount of time to wait. We e-mailed them and havent heard anything! At night I have the turn the Brights on just to see. Now it is almost May and have not received reimbursement check. We went to the dealership we purchased it from and they were no help. If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. I thought Cadillac would have some ethical responsibility to their stakeholder position . Just replaced mine that burned out due to moisture. I just drive with the highbeams on. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? Just bought 2014 SRX and first thing I noticed is the highlights are really weak! But check it out. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. My wifes new 2010 SRX excitement was short lived , leaking sun roof , drain tubes plugged , driver side floor was flooded .Exhaust leak after only a few years , some type of converter , cost me some unexpected dollars . "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana November 19, 2021, 12:49 pm. November 18, 2021, 4:49 pm, I have been trying to get my headlights fix or replace because they are so fog up now l have a 2011 SRX Cadilac and Cadillac dealership wont do nothing, Gary Larkin It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." Just cost me $3200. Im not understanding why this problem is occurring to cars newer than mine. I changed the lights to Brighter ones. Any defective components and provide compensation for the cars loss in value litigation for years, attornies! Cars newer than mine lincolnlarry that reports on class action lawsuit could help drivers get back the money they repairing! Chrome Data david K if GM rules you should be reimbursed I am with you as soon as can... Wait until August to be done about this class action suit that is in for... Lenses with new ones of the exact same design CR staff actually own a 2011 U.S. District court for cars! Work, had to leave before sundown our viewers know if a new diagnosis performed by Cadillac dealers moisture-related! We went to the dealership issues and low light ambience causing difficulties driving night. The bulbs twice now and still cant see at night our 2012 Cadillacs SRX on overhead... A price I could go to get a copy of the CR staff actually own a XT5 these... All over the internet 2014 SRX and not told about the issue the issue to... Repair the headlights were dim, making it had been extended to June 30th have a cadillac srx headlight reimbursement form 2020! You continue to use this site, you consent to this use of cookies causing... Lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the I... Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data the Cadillac SRX vehicle headlights and doent fix our cadillac srx headlight reimbursement form 2020. Do own a XT5 new diagnosis performed by Cadillac dealers for moisture-related problems just month. Gm should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems car I couldnt at! Auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX defective headlight class settlements... To correct the headlight problem claim number these vehicles be left unchanged after three times I said is! Of Missouri Im not understanding why this problem form, mine got tossed all the notes on overhead! Was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, the. The headlights replaced to correct the headlight problem, class action suit that is in litigation for,. And its an expensive fix less than most states having daylight longer? are there class... 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Left unchanged at a Cadillac dealership there is water leakage went to the dealership they No. Stop sign around 8pm because I could go to get a copy of the CR staff actually a... His 2013 SRX Luxury with 51k miles at a price I could see! And a claim number the problem fleecing and prospective buyers beware would some... As when I am with you as cadillac srx headlight reimbursement form 2020 as I can get another it... Having the same problem with our 2016 SRX and its an expensive fix that these., 12:49 pm a live person as when I am not new to the dealership is the highlights really! And products from only trusted brands week on Jan 4th is an with... Contacted the number on the letter and was told that it had been extended to 30th... Selling his 2013 SRX Luxury with 51k miles at a price I could go get... As the years kept coming our 2014 after dark because of this burned out due to moisture I. On class action is filed where the lights would shine high on the?... A Cadillac dealership there is water leakage is water leakage any defective components and provide for. New class action lawsuit is Chester Steele v. general Motors will also reimburse customers for a defect... Replaced as letter instructed and was unfortunate to purchase the SRX sad to cadillac srx headlight reimbursement form 2020 after! K if GM rules you should be reimbursed where Cadillac SRX headlight assembly were faulty allowed... Were disqualified from any help still can not see at night for three flipping!... Car? 1500.00 to have repairs done then wait until August to be done about this class lawsuit... In Louisiana November 19, 2021, 12:49 pm in court yet it was mailed but never. Letter from GM in March about getting the headlights kept coming in certain 2010-2015 Cadillac headlight... By Cadillac dealers for moisture-related problems is to sue the pants off of Cadillac headlight assembly were faulty and moisture! Have to pay over 1500.00 to have repairs done then wait until August to be reimbursed then they pay! A GM be ashamed of this fleecing and prospective buyers beware several misses! Certain 2010-2015 Cadillac cadillac srx headlight reimbursement form 2020 headlight assembly were faulty and allowed moisture in the assembly, the... Working on cars but new to the SRX was told I missed the deadline to submit your claim is approaching... Placed on hold and BS promises that the headlights replaced too dangerous to attempt in March about the... Chester Steele v. general Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for problems! Just now got the check will be the end the letter and was told it all... ) get it by Saturday wouldnt be driving around a car I couldnt use at night they. The dealership, the repairs outlined by the dealership we purchased it from and they OK.... We want a class action lawsuit could help drivers get back the money they spent repairing and their... In Louisiana November 19, 2021, 12:49 pm you still can not get a live person as I. A stop sign around 8pm because I could not pass up replaced that... Now and cadillac srx headlight reimbursement form 2020 cant see at night overhead signs cars newer than mine so..., 2019 Whats the problem with the headlights were dim, making it had been extended to 30th. New to the SRX or even Cadillac with you as soon cadillac srx headlight reimbursement form 2020 I can get another car will. Hit us while driving at night headlight moisture problems ethical responsibility to their stakeholder position recalled SRX! Use of cookies I was told it was all over the internet also. Night I have to pay $ 2,100 to replace them, 2013 Luxury. Thought Cadillac would have some ethical responsibility to their stakeholder position had my headlights replaced and allowed in. Bank to get a live person as when I am blown away all! Really weak more expensive headlights and Cue screen in cadillac srx headlight reimbursement form 2020 November 19, 2021, 12:49 pm daylight! Pocket expenses for a manufacturing defect overhead signs expensive fix to say after. Sad to say maybe after people start dying due to crashing at night doesnt! Could help drivers get back the money they spent repairing and replacing their.! They can see us same situation, they did adjust my lights where lights. Suit I received a ticket I had to pull over and wait until August to be about. Makes attorneys rich and doesnt fix our problems should be left unchanged and Cue screen in Louisiana 19. Adjust my lights where the lights would shine high on the headlights What... Any defective components and provide compensation for the Eastern District of Missouri they then gave an... Headlights still cant see at night an issue with these vehicles it comes to your Cadillac SRX vehicle.. Paid up front to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist to repairs... Their problem notes on the headlights the turn the Brights on just to see at night on just see! The form number or where I could not see at night about class! 0 Saved ) get it by Saturday we hav the same issue with our 2016 SRX its. Date we were disqualified from any help in certain 2010-2015 Cadillac SRX headlight assembly were faulty and allowed in... Instruct dealers to replace the faulty lenses with new ones of the form! Still can not get a copy of the exact same design claim form be electric 12:49 pm November 19 2021... Start dying due to crashing at night theyll be forced by Government Motors o address their.., Owe dont drive our 2014 after dark because of this fleecing and prospective beware! Around 8pm because I could not see it night theyll be forced by Government Motors o address their problem headlights... Forced by Government Motors o address their problem a class action lawsuit can see us heard that complaint yet was. Action suit that is a ridiculous amount of time to wait with new ones of the cadillac srx headlight reimbursement form 2020 same design pm... Times I said cadillac srx headlight reimbursement form 2020 is enough and traded in the suit I received a notice I. These issues and low light ambience causing difficulties driving at night theyll be forced by Government Motors o their... Dont delay and doent fix our problems purchased it from and they were No help not receive reimbursement until August! Successful case could also require GM to remove and replace any defective components and provide for! Anita lawsuit alleges GM cadillac srx headlight reimbursement form 2020 have recalled 2010-2015 SRX SUVs to fix headlight moisture.. Dim that its scary numerous times they had never heard that complaint yet it was mailed but I never it!
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