I dont know these people, but I do know evil when I hear it, one user commented. Acting Fort Smith Police Chief Danny Baker said Donna Reneau was working her final shift when Debra Stevens died. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? U.S. FOX News. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Reneau was working her final shift Aug. 24 when she took the call from 47-year-old Debra Stevens, a newspaper delivery woman, who later drowned as her SUV was swept away by flash flooding. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. You had to go right over it, she said. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. I dont want to die, she repeated. 'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. Prince Harry 'hated woke nonsense' and 'made jokes we are no longer allowed to make' before meeting Meghan, 'We met a Princess'! "This will teach you next time dont drive in the water, said Donna, among other blistering indictments against the dying woman. Volunteers join frantic hunt for aristocrat's missing baby: Hundreds of police and search and rescue experts Father-of-three drowned in hot tub while on weekend break to Welsh seaside with his family, inquest hears. A 911 operator who lectured a drowning woman for accidentally driving into rising floodwaters in Arkansas and told her to 'shut up' minutes before she died will not be facing charges after an internal investigation. Thank you for your dedicated service Donna'! 4:01 pm. Reneau said, "The ability to help people in a time of an emergency." "You go ahead and start off the prayer, and I'll listen to you," Reneau responds. Rebecca Jane Stokesis a writer living in Brooklyn, New York with her cats, Batman and Margot. Reneau had worked for the Fort Smith Police Department for five years, serving as a certified trainer for new employees, and was named fire dispatcher of the year in February, according to. Dispatcher Donna Reneau from the Fort Smith Police Department had given her two-weeks notice and was working her very last shift when 47-year-old Debra Stevens called in. Miss Debbie' before saying 'Oh my god. She was also heard in the call telling Stevens to "shut up.". I'm going to drown!" Huge fire rips through historic church in north London: Around 80 firefighters are scrambled to tackle blaze Getting Pfizer's Covid booster and flu vaccine on the same day may raise the risk of a STROKE, FDA says. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. When Stevens said she needed to vomit, Reneau hit back saying: 'Well you're in water, you can throw up it's not going to matter'. According to a news release from the Fort . Since Reneau no longer works for the. I don't know why you're freaking out. Stevens called 911 . Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually killed her. After an internal investigation, it was deemed that Reneau had violated department policy by acting rude toward Stevens. For every one of us, saving lives is at the very core of who we are and why we do what we do. Reneau put in her two weeks notice before the woman's drowning, and. I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down', Reneau said in the audio. She was later found dead. The horrific 911 audio has revealed Donna Reneau lecturing the distraught woman who feared for her life after driving into flood waters and telling her to 'shut up' in the moments before she drowned. Reneau's interactions with Stevens made national news. ", "Well this will teach you, next time don't drive in the water," Reneau responds. Operator Donna Reneau took that call at 4:38am. "How Mrs. Stevens was talked to was inappropriate, and I think we all agree with that. The Fort Smith Police Department are sweeping this under the table and refusing to take any criminal action against their employee who failed to do her job and caused a death as a result. Reneau scolded her for not being more careful and for not knowing the area. Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. This advertisement has not loaded yet, but your article continues below. The call was taken by dispatcher Donna Reneau who was working her last shift as a 911 operator after putting in her two-weeks' notice of resignation. Part of the Daily Mail, The Mail on Sunday & Metro Media Group. Bodycam video released by the Fort Smith Police Department shows first responders searching for Stevens' car when she called 911 to say she was trapped in flood waters, Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. Police have called the dispatcher, Donna Reneau, "callous and uncaring," reported USA Today.. Stevens called at around 4:30 a.m. and said that she was in an emergency situation. It is not clear if Stevens' 911 call was the last one she took. A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to "shut up" just moments before she died. Who is Donna Reneau? 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. The Associated Press contributed. At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. Reneau faced no criminal charges in Stevens death. When Stevens called, the Fort Smith Police Department staff was stretched thin. By the time rescue crews were able to secure the car, Stevens had drowned. and We The People of the USA call on Fort Smith Police Department management to resign or be removed from their positions for failing to handle this situation with their employee. The 911 call was in EXCESS of 20 minutes. Former 911 operator Donna Reneau, who sparked widespread outrage in August for chastising Debra Stevens in her dying moments, still did her job in all of the ways that substantively mattered, officials said in a newly released internal review. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. Reneau responded. We call for the investigation and criminal prosecution of Donna Reneau for her crimes of negligence and ignoring this woman's pleas for help as she drowned in her vehicle in the flood waters. Operator Donna Reneau took that call at 4:38am. "I'm scared. At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. and A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. Oh Baby - two of FOX 5 DC's evening anchors announce they're pregnant. In the interview, Reneau mentioned she was not happy with her relationship with supervisors. In the report, Pitts wrote Reneaus actions wouldnt have merited being fired and that its often necessary to take a stern or commanding tone, or to even raise ones voice when dealing with someone who may be hysterical in a critical incident. According to a statement from the Fort Smith Police Department, the dispatcher, identified as Donna Reneau by local media, was working her last shift as a 911 dispatcher and dispatch trainer when she answered the call early Saturday morning. Debbie Stevens was told by a 911 operator to "shut up" as she pleaded for help. When first responders were finally able to reach Stevens and remove her from her car, she had already drowned. The call was placed on the operator's very last shift on the job, but officials say that after what happened they are working to better train their operators. "The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two . https://www.dailycelebuk.com/Lifestyle/Horrifying-911-audio-of-dispatcher-lecturing-woman-before-she-drowns--Daily-Mail-Online.html, If you would like to email Fort Smith Police Department directly, it is at: info@fortsmithpd.org. Reneau could be heard telling Stevens to stop crying and calm down. 4.54am: Police/fire report difficulty locating vehicle. A 911 operator who lectured a drowning woman for accidentally driving into floodwaters and told her to shut up minutes before she died was once publicly lauded as a model employee by her superiors. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. We've received your submission. "The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two . 4.54am: Police/fire report difficulty locating vehicle. She was not criminally charged in the death of 47-year-old Debra Stevens'. The dispatcher then apologized to her while laughing, she stated. FORT SMITH, Ark. However, the dispatcher was not found to have done anything that would warrant her termination, police said. Stevens, 47, drowned as she. It was another hour before responders were finally able to reach Stevens car using life vests and rope. She's under water now'. A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to "shut up" just moments before she died. Newly released 911 audio reveals the final moments of an Arkansas newspaper delivery woman as she drowned in her car. "I sure will., Reneau, who was working her final shift after giving her notice two weeks notice, told Stevens that authorities will get there when they get there and that she's not going to die, at one point telling her to "shut up. Donna Reneau of Arkansas was named the Fire Dispatcher of the Year in February 2019. She's a former 911 dispatcher who used to save lives with her calls daily. Stevens had been. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. She makes me sick. FORT SMITH, Ark. See for yourself by trying this new quiz devised by cardiologists One in five teenage boys or their friends have been offered work supplying drugs by county lines gangs who Head over heels for Kate! When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? 5NEWS has obtained an exit interview Donna Reneau had with the Fort Smith Police Department four days after the incident. Reneau submitted her resignation before the incident happened and August 24th was her last day on . We are no longer accepting comments on this article. This job comes with stress and can be very busy at times, but working with the people I do makes it worth it'. "She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. I'm horribly sorry that it wasn't possible.'. Stevens called 911 before her death, and Reneau answered her call. "And, while the operator's response to this extremely tense and dynamic event sounds calloused and uncaring at times, sincere efforts were being made to locate and save Mrs. Stevens," the police statement added. 911 dispatcher, Donna Reneau, who was working . The dispatcher, Donna Reneau, repeatedly told a sobbing Ms. Stevens to calm down. and Reneau was once billed by superiors as a 'dedicated operator' who 'always does an outstanding job', as part of a glowing Facebook post during National Telecommunicator's Week in April 2018. 5.00am: 911 call is disconnected between caller and dispatch. This material may not be published, broadcast, rewritten, or redistributed. Debra Stevens repeatedly asked for help during the call, but was . We would like to show you a description here but the site won't allow us. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Ralph R. Ortega For Dailymail.com Once Stevens called 911 after she got stuck in her car, she was met with an unsympathetic dispatcher who scolded her multiple times even in her final moments of life. "I do forgive her, even though it's hard," said Rebeca. Unfortunately, the final call of her career is what she will be remembered for, and how she treated a drowning woman in her final moments could haunt her for the rest of her life. Stevens asked Reneau if the police would take her home after she was rescued so she could care for her dogs. According to a news release from the Fort . Our website services, content and products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau (pictured) was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier, Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' (pictured) call at 4.38am, Reneau, who worked at the Fort Smith PD for nearly six years, was billed by superiors as a dedicated operator who always does an outstanding job, as part of a glowing Facebook post during National Telecommunicators Week in April 2018. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. The woman's call was answered by dispatcher Donna Reneau (pictured above), who was working her last shift as a 911 operator after she resigned earlier this month. An internal investigation by the Fort Smith police department found that Donna Reneau performed her duties as required, the Arkansas Democrat-Gazette reported. She told Baker and Solis she would consider a part-time position with the department. That said, he believes it is just people lashing out because they are upset and thatthere isnt anything that would rise to a threat level of concern, as most appear to be from out-of-state and include no specificity.". We are looking at what we can do to increase training for our dispatchers, swift water rescues, and other things.. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. ', Stevens eventually asked the dispatcher to pray with her while she waited for first responders to arrive and Reneau replied: 'You go ahead and start the prayer. They just weren't able to get to her on time,' Mitchell said. Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. Did they find her? At one point, Stevens got frantic and had this exchange with the dispatcher. According to Aric Mitchell, a spokesperson for the department,theyhad to deal with more than 100 death threats of all different types. She's under water now.'. I'm gonna drown,'" Diane recalled. Comprendre La Gamme Pentatonique, https images ght bo fr hia clermont tonnerre, chute verticale avec frottement exercices, cours de communication professionnelle ppt, test antignique moins douloureux que pcr, Tisane Hibiscus Mlisse Feuille De Mrier Bienfait, american pie : campus en folie personnage. To leave an online tribute, visitwww.edwardsfuneralhome.com. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. Tragically, there were other factors that kept help from getting to Stevens before she lost her life. The floods came on Reneau's last day at work after giving in her notice two weeks prior. Reneau said, "The ability to help people in a time of an emergency." 'Am I not on the phone with you trying to get you some help?' "I don't see how you didn't see it, you had to go right over it, so.". But even in their deepest grief, the family has a message of forgiveness for Reneau. The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two weeks notice and on that day was working her final shift. "I can't swim! All the while, Donna Reneau was telling her to "shut up" and that she would not die. She was still genuine and sincere and kind and lovingand respectful.". Stressful start to National Offer Day? and Miss Debbie' before saying 'Oh my god. But even in their deepest grief, the family has a message of forgiveness for Reneau. 2023 NYP Holdings, Inc. All Rights Reserved. 'You're not the only one who has been stuck in the water. The audio of the 911 call was. 5.00am: 911 call is disconnected between caller and dispatch. Girl, 2, looks star-struck as she presents Kate with a gift of Daffodils for St David's Mike Tindall's latest money-making scheme! Reputation management expert reveals why it doesn't just happen to How did Russia lose HALF of its 45,000 elite paratroopers in just seven months? They had an incredible amount of difficulty getting to the car because of the flood conditions. Unfortunately, what she's going to be remembered for more than all the calls where she maybe actually helped people is one of the last calls of her career where she berated a drowning woman named Debra Stevens who called 911 for help after getting caught up in a flash flood. I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis, Reneau says. Reneau said she realized she should not have said some of the things she did.. FORT SMITH, Ark. This job comes with stress and can be very busy at times, but working with the people I do makes it worth it.. She also said another reason for her leaving was she felt like there was no way to "move up" within the department. 'It's a tragic thing, I understand that. The police departments deputy director of administration, Dean Pitts,wrote,Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene.. A date has not been set for a memorial service for Stevens. Absolutely', he said. King World Productions Inc. 2023 Inside Edition Inc. and CBS interactive Inc., Paramount companies. 'It's a tragic thing, I understand that. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 29, after the dispatcher and police department faced fierce criticism for how Steven's terrified pleas for help were responded to in her final moments. 5.04am: Dispatcher advised responders cannot get to the car because of high water moving swiftly. Donna Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' call at 4.38am . Quoted as part of the post, Reneau brags about how much she values the work that she does and cares about those in need who call in for help. I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down,' Reneau said in the audio. Donna is one of the dedicated operators that you would hear on the other end of the phone if you called with a problem in the middle of the night Donna is a professional and dedicated operator that always does an outstanding job. Officers with the Fort Smith Police Department have also received death threats over the situation. 4.38am: 911 call received. Operator Donna Reneau took that call at 4:38am. A woman in Arkansas drowned in floodwaters shortly after getting on the phone with an emergency dispatcher who scolded her for driving during the storm. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. "We all heard that. Do you really care about your brand-new phone? Reneau asked, Youre over there crying for your life. Then, when Stevens says that she is afraid that her car will explode because she sees smoke, Reneau responds, How? Reneau had turned in her. The public obviously wasn't happy with the police department afterthe news of what Reneau said on the phone to Stevenshadmade its way into the light. She also stated that she liked the family-oriented atmosphere. Im sorry maam, I didnt see it, she said. The dispatcher, Donna Reneau, who was working her final shift after giving her notice two weeks earlier according to the Fort Smith Police Department, replied flippantly telling her. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! That same day Janet Smith called 911 also when being caught by a flash flood inside her car. 08:10 GMT 23 Dec 2019. Stevens later drowned. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: 'Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. He said at the time that the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. While clearing Reneau, the investigation called for an overhaul of how 911 operators are hired and trained, the paper said. However, an investigation into our policies, our responses, our dispatch center, Ive talked to the fire chief. 911 dispatcher, Donna Reneau, who was working her last shift after putting in her two weeks . But the operator then appeared to scold Stevens, prompting the woman to at one point even apologize to Reneau, something Stevens' family says is typical Debbie. 11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 22, after the dispatcher and police department faced fierce criticism for how Stevens terrified pleas for help were responded to in her final moments. 'To know you have helped someone that needed it gives you a great feeling. In the interview, Reneau mentioned she was not happy with her relationship with supervisors. 'You're not going to die. ', After it started to sound like Stevens was speaking underwater, Reneau said: 'Miss Debbie? Stevens eventually drowned. She intentional inflicted pain on another human being. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. An internal. She said she felt like those that worked the third shift never saw a supervisor, and when people on her shift attempted to call a supervisor, they did not answer. 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Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. "I've never had anything happen like this before. Inside the forest palace 'Putin shares with his gymnast lover and their secret children': Luxury estate My nightmare neighbours kept throwing condoms and rubbish in our garden - I took epic revenge and they never Seat swapping on planes is a hot topic - but what ARE the do's and don'ts? Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. This petition starter stood up and took action. 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