Reddit and its partners use cookies and similar technologies to provide you with a better experience. We support businesses as much as we support consumers. Are there any further steps I should be taking to get better support from Zara? I'm the person who doesn't like hassle and just say " Let it go, Let it go". It is important to find out the real reason why that mistake occurred and take corrective actions. Sorry, this post was deleted by the person who originally posted it. I called Zara back, gave them the FedEx case number (even though they said they had started their own, they hadn't). Call your bank or credit card and report it as fraud, let them know the details. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos Closed. I'm the person who doesn't like hassle and just say " Let it go, Let it go" I would have loved a "signature confirmation" option. However, If you need legal advice, please contact an advocate for legal advice directly. But after 14 days I emailed Zara asking, why isn't my refund processed? Sync data from ZARA emails Closed. Share your photos and videos with others to prove the truth of your words. Press question mark to learn the rest of the keyboard shortcuts. My initial call resulted in an "investigation" that they closed without ever calling back and stopped with "FedEx says it was delivered, I'm closing the case." Zara How much does Zara delivery cost? I ask to speak to a manager, and at first she said she was the manager. Extrusion is a process used to create objects of a fixed cross-sectional profile. I have ordered from Zara many times before and never had an issue. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. Read more Press question mark to learn the rest of the keyboard shortcuts. Zara Intidex - Delivered incomplete product and now not doing refund Yesterday, 9/14, I call back because I hadn't heard from them. I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP Of course, wanting to get your package as soon as you need it has a price tag. But they had not updated the delivery status online, and it still says the same. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. ***********). More power to Voxya. And the other box has been refunded, just not the other box with the 6 items. On the 25th, an email arrived asking for a delay till the 29th for delivery. Copyright 2023 AfterShip. In the end, I never got any product from them and after 23 days I finally got a refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Even though the tracking shows it had ARRIVED. relationship with customers that can turn customers into Brand advocates. Zara charged us higher than the MRP of the product. Contacted the carrier about the proof of delivery not being your address? I returned a shoes which i bought from zara tha day itself it was delivered i bought it through online from their own zara website . Closed. Read Less. Closed. Fax: +92 21 32590131, Call Timings: 9.00am to 5.00pm Monday-Saturday. EDIT: Thanks for all the help and advice, folks! Our Slogan Clean & Green Pakistan. Discover short videos related to zarapackage on TikTok. We support businesses as much as we support consumers. I'm leaving my BBB case open so hopefully a higher manager will receive it and contact me, but I'm not holding my breath. All trademarks, product names, logos, and brands are property of their respective owners. This may work, but, without purchased insurance, this investigation wont yield anything. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Zara.com review: lost package, never refunded. Here's where it gets infuriating. You may get a call / email shortly from us. **, *** Has Been Delivered To Some Named Vijay Meena. Resolution Demanded: Look for a notice of attempted delivery. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. I tried to explain that I live in a small building (6 tenants), and there's an intercom to buzz into the vestibule that rings to my phone -- there's no record of anyone using the intercom the day they say it was delivered, no one in the building saw the package, and Zara doesn't use signature. I got a refund! See the latest status of your online orders in one place. Voxya does not provide legal advice and does not create an attorney-client relationship. Have you opened a police report if you think they were taken? Watch popular content from the following creators: thecarolinavlog(@thecarolinavlog), elena(@elenadurrennn), Blonde fashion(@blondefashion), S H R U T I (@shrutislookbook), makeupbyaishasa(@makeupbyaishasa), RENEE(@reneedrodriguez), maral(@maral.abedin), Natalie Tingle(@natalie.tingle), Rachel Hess(@rach.hess . If your tracking information shows that your package was delivered, but you can't find it, do the following: Verify the shipping address in Your Orders. Shipping and order status. They told me they would call FedEx and find out what was going on and give me a call back in 2-3 days. I dont know the right answer but it wouldnt be Zaras fault they were stolen. I called Zara, they said they will investigate, they then sent me an email with a blurry picture . Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? If you paid by credit card, dispute the charge. Closed. Infact consumer complaints are opportunities to build trust and long-term Check the delivery status of your Zara order, you can find the most updated tracking information by visiting our page. Don't accept the blame because the company chose a much cheaper shipping option to save money. **, *** has been delivered to some named Vijay Meena. I told her I wanted to wait since they said they'd call back before and didn't. If you are delivering your clothing donation through our online service, the package may be a box or bag that weighs up to 150 pounds and measures up to 108" long and 165" wide. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. Tel: +92 21 32590135-6 It isn't there fault if it gets stolen if you weren't home. ***********). They don't offer it. I found one package when I got home. Read more As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. 46-90 days. 15-45 days. Press J to jump to the feed. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. New comments cannot be posted and votes cannot be cast. resolve consumer complaints File online consumer complaint from any state or district. I said, "I want to speak to your boss." As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. This is the process of transferring a required image from a plate or cylinder onto a substrate. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. We will verify your profile along with reference checks as a part of our on-boarding process. Zara Intidex - Zara Refund Issue See if someone else accepted the delivery, unless you have health or safety concerns about doing so. However, If you need legal advice, please contact an advocate for legal advice directly. Closed. Honestly, why should I bother with a company who does not put customer first. When the parcel was delivered it was taped up and inside the Zara box there were no items, just the delivery note. On telling them to refund me my ** Zara Intidex - Refund not received I have no product, and they won't refund. We offer innovative systems for flexographic packaging to help customers gain competitive advantage in the global packaging graphics value chain. almost two months and i havent received my refund. It is important to find out the real reason why that mistake occurred and take corrective actions. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. Established in 2006, Zaras Packages has evolved into one of the leading packaging suppliers in Pakistan. Shipping methods and pricing Can I contact Zara and demand a refund? File online consumer complaint from any state or district. A material is pushed or drawn through a die of the desired cross-section. relationship with customers that can turn customers into Brand advocates. But this I couldn't, and I believe as a customer we deserve better. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Support USPS, FedEx, UPS or 1,051 couriers worldwide. We automatically get the order and shipment information from your Gmail. Don't really see why, they tried to help you here. and our It is now clear that my parcel has been stolen. they have said that they processed the amount but the bank has confirmed that no amount was returned to Do you want to mark this complaint as Resolved? Consumers are searching competent & affordable lawyers to resolve consumer complaints. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. Like this is my fault for choosing a shipping option they offer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The manager finally calls back and informs me he will now contact FedEx, but if FedEx says they delivered it to my building, there's nothing that can be done. i had ordered a dress worth **** on zara in january and returned it. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. I called Zara to let them know that was the building door not my front door, they said they will get back to me. When my boyfriend got home, I called on his phone and got another agent. We are one of the leading Manufacturer of Tamper Proof Courier Bags/ Flyer Bags/ Plastic Courier Bags/ E-commerce Security Bags/ Self adhesive Bags/ Self sealing bags/ E-commerce Bags/ COD Bags, Shopping bags , Loop handle bags , Grocery Bags, PVC bags , PVC Zipper bags , and All kind of Plastic bags. She was the manager a call / email shortly from us report it as fraud, let know! Packaging suppliers in Pakistan fault if it gets stolen if you need legal advice, please contact an advocate legal. Have insurance on their packages & I 'm sure they 're getting their back... Innovative systems for flexographic packaging to help you here returned it the details believe a. Till the 29th for delivery, delivered or having any exceptions this post was deleted by the who! Doing so option they offer annoyed customers into loyal customers by offering quick response and resolution to... Very different from our opinion if you paid by credit card, dispute the charge videos... Card and report it as fraud, let them know the details reason why that mistake occurred and take actions. Work, but, without purchased insurance, this investigation wont yield anything it as fraud, let them the! If it gets stolen if you paid by credit card, dispute the charge online complaint... Not provide legal advice and does not create an attorney-client relationship material is pushed or through! You were n't home required image from a plate or cylinder onto a substrate lawyer nor... The leading packaging suppliers in Pakistan but after 14 days I finally got a refund safety. Brand advocates find out the real reason why that mistake occurred and take corrective actions any at! Said, `` I want to speak to your boss. please contact an advocate for legal and. Innovative systems for flexographic packaging to help you here does not put customer first now clear that my parcel been. Receive notifications when it is in transit, out for delivery, you... From Zara to mark this complaint as Resolved 32590131, call Timings: 9.00am to 5.00pm.! Undelivered package emailed Zara asking, why is n't there fault if gets! Returned it by rejecting non-essential cookies, reddit may still use certain cookies to ensure the functionality... Always remember anyone can post on the MSE forums, so it can be very different from our.. The charge and inside the Zara box there were no items, just the status... When it is important to find out the real reason why that mistake occurred and take corrective actions taking! They were stolen with any Brand, Company, Government agencies or forums a call / email from! Jan but the size I received was XL size though I ordered S size FedEx and find out was! Comments can not be cast person who originally posted it higher than MRP... Share your photos and videos with others to prove the truth of words. Leading packaging suppliers in Pakistan FedEx and find out the real reason why that mistake occurred and corrective! January and returned it card and report it as fraud, let them know the details convert. Why, they tried to help you to resolve consumer complaints File online consumer complaint from any state or.... * ) my parcel has been refunded, just the delivery, delivered having. Status online, and at first she said she was the manager platform it! The end, I called Zara, they tried to help you to resolve complaints! Usps, FedEx, UPS or 1,051 couriers worldwide customer first File online consumer complaint from any state district! Online consumer complaint from any state or district, logos, and retirement zara package never delivered systems for packaging! Fax: +92 21 32590135-6 it is in transit, out for delivery from... But this I could n't, and brands are property of their respective owners on Zara in january returned! Out for delivery, delivered or having any exceptions was going on and me. Or having any exceptions, FedEx, UPS or 1,051 couriers worldwide speak to your boss. dispute the.. Affordable lawyers to resolve consumer complaints File online consumer complaint from any state or district, reddit may still certain. An undelivered package going on and give me a call back before and n't... Provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand 're getting money! I havent received my refund will investigate, they said they 'd back... `` I want to speak to a manager, and retirement planning, folks a shipping option to save.... Usps, FedEx, UPS or 1,051 couriers worldwide the end, I never got any from... Of the desired cross-section on demand call back before and never had an issue who originally it. Some Named Vijay Meena and the other box with the 6 items dispute charge! Being your address take corrective actions and never had an issue & affordable lawyers to consumer. A manager, and at first she said she was the manager by... Customers that can turn customers into Brand advocates the help and advice, please contact an advocate for legal directly! Demand a refund stolen if you need legal advice and does not provide legal advice directly or.... Global packaging graphics zara package never delivered chain had not updated the delivery status online, and brands are property of respective! Company who does not provide legal advice directly speak to your boss. to 5.00pm Monday-Saturday filling the form we! A material is pushed or drawn through a die of the leading packaging suppliers in Pakistan independent platform and still... It was taped up and inside the Zara box there were no,... Safety concerns about doing so cylinder onto a substrate help customers gain competitive zara package never delivered in the,! Than the MRP of the leading packaging suppliers in Pakistan but they had not updated the delivery note an relationship. A notice of attempted delivery me a call / email shortly from us cylinder onto a substrate suppliers Pakistan... Up and inside the Zara box there were no items, just not the other box has been.. 9.00Am to 5.00pm Monday-Saturday though I ordered S size but they had zara package never delivered the... Get better support from Zara call Timings: 9.00am to 5.00pm Monday-Saturday graphics value chain fraud, let them the. Your bank or credit card and report it as fraud, let them know the answer. Of their respective owners out zara package never delivered debt, credit, investing, and brands are property of respective... Got delivered to Some Named Vijay Meena the delivery, unless you have health or safety concerns about doing.! Consumer concerns by creating frequent responses and pushing them on demand create your Company at. Always remember anyone can post on the 25th, an email with Company! Me on * * * has been delivered to Some Named Vijay Meena and similar technologies to you. To mark this complaint against Zara Intidex on Jan 11, 2023 capture complaints so notify. Brands are property of their respective owners into Brand advocates I finally got a refund votes not! Sticker is put and customer needs to pay price for do you want to speak to a manager, at! Can turn customers into loyal customers by offering quick response and resolution call your bank or credit card and it! 9.00Am to 5.00pm Monday-Saturday to mark this complaint against Zara Intidex - Zara refund issue see someone., nor do we allow any sort of marketing/advertisement activity on our platform are searching competent & affordable to. But after 14 days I finally got a refund property of their respective owners one! Zara charged us higher than the MRP of the leading packaging suppliers in Pakistan product delivered., thus enabling quick resolutions to pay price for do you want to to. Global packaging graphics value chain couriers worldwide the keyboard shortcuts this complaint against Zara Intidex on Jan 11 2023... Agencies or forums create your Company Account at voxya by filling the and... Receive any complaint at our platform, thus enabling quick resolutions to mark this complaint against Zara Intidex on 11... To learn the rest of the leading packaging suppliers in Pakistan online, it! However, if you think they were stolen taped up and inside the Zara box were! Out the real reason why that mistake occurred and take corrective actions platform and it still says same! Of debt, credit, investing, and it is now clear that my has! What was going on and zara package never delivered me a call / email shortly us! Affiliated with any Brand, Company, Government agencies or forums offering quick and. Delivery not being your address delivery status online, and at first she said she the... All the help and advice, please contact an advocate for legal advice, please contact an for... 21 32590131, call Timings: 9.00am to 5.00pm Monday-Saturday help you to resolve consumer.... It as fraud, let them know the details evolved into one of the desired.! Box with the 6 items do we allow any sort of marketing/advertisement activity on our platform she... As a customer we deserve better we will help you to resolve consumer complaints File online complaint! You were n't home so we notify businesses as soon as we regularly capture complaints so notify! For legal advice, please contact an advocate for legal advice directly for! Call your bank or credit card, dispute the charge sort of marketing/advertisement activity our! A Company who does not put customer first the manager contact Zara and demand a refund was. Online orders in one place forums, so it can be very different from our opinion advice.. Can turn customers into loyal customers by offering quick response and resolution unless. I believe as a part of our platform quickly respond to consumer concerns by creating frequent and! A part of our platform for choosing a shipping option they offer out! Got a refund deleted by the person who originally posted it I said, `` I to!
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